Return and Refund Policy

Return and Refund Policy

Effective Date: 01.01.2026

At Supplement Bloom Inc. (“Supplement Bloom,” “we,” “our,” or “us”), your satisfaction is our priority. We stand behind the quality of every product we sell and aim to make the return and refund process fair, transparent, and simple.

By placing an order on https://supplementbloom.com, you agree to the terms outlined below.

1. Eligibility for Returns

To maintain product safety and quality standards, returns are accepted under the following conditions:

  • Items must be unused, unopened, and in original packaging

  • Return requests must be initiated within 30 days of delivery

  • Proof of purchase (order number or receipt) is required

Due to health and safety regulations, opened or used supplements are not eligible for return, unless the product arrived damaged or defective.

2. Non-Returnable Items

The following items are non-returnable:

  • Opened or used supplements

  • Digital products or downloadable content

  • Telehealth services or completed consultations

  • Gift cards

  • Items marked as “Final Sale”

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery

  • Provide your order number and clear photos of the issue

We will replace the item or issue a refund at no additional cost.

4. How to Initiate a Return

To start a return, please contact our support team:

📧 Email: info@supplementbloom.com

Include:

  • Order number

  • Reason for return

  • Photos (if applicable)

Once approved, we will provide return instructions.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping method

Supplement Bloom Inc. is not responsible for lost or damaged return shipments.

6. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds are issued to the original payment method

  • Processing times may vary depending on your bank or payment provider

7. Satisfaction Guarantee

We stand behind every product we sell. If you are not satisfied due to a quality issue, please contact us—our team will work with you to find a fair and reasonable solution.

8. Exchanges

We do not offer direct exchanges.
If you need a different product, please return the eligible item and place a new order.

9. Telehealth Appointments

  • Telehealth services are non-refundable once completed

  • Cancellation or rescheduling policies are disclosed at the time of booking

  • Missed appointments may not be eligible for refund

10. Cancellations

  • Orders can be canceled before shipment

  • Once an order has shipped, it cannot be canceled and must follow the return process

11. Fraud & Abuse Prevention

We reserve the right to refuse returns or refunds if we detect:

  • Abuse of return policies

  • Excessive or suspicious return activity

  • Fraudulent behavior

12. Contact Us

If you have any questions about returns or refunds, please contact us:

Supplement Bloom Inc.
📍 Address: 231 Utica Ave, Brooklyn, NY 11213
📧 Email: info@supplementbloom.com
📞 Phone: +1 (417) 412-0647
🌐 Website: https://supplementbloom.com

Shop With Confidence

At Supplement Bloom Inc., we eliminate uncertainty by standing behind our products and our promises. Your satisfaction is not just a goal—it’s our guarantee.

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Our Pharmacy

231 Utica Ave, Brooklyn, Ny 11213

E-mail

info@supplementbloom.com

Phone

+1 (417) 412-0647